INJECTION APPlication

 

ObJECTIVE 

Our client requested a redesign of the Brand Y app. The Brand Y app allows‎ patients to track their injections, record their symptoms and have access to additional resources and support.

METHODOLOGY

The UX team conducted tree-tests, stakeholder interviews and user-testing on the existing app. I worked with a small group that included other UX team members to create a new injection application mobile prototype. We used this prototype as a base for our iterative design user-testing. The app was designed in Sketch and hosted on Invision.

user-testing

We tested the mobile device with six different patients. User-testing sessions consisted of three parts. Patients first provided feedback on the prototype. Next, we incorporated their feedback into the prototype. The third part of user-testing involved patients interacting with the updated prototype and providing additional comments. Once the user-testing session was complete, the prototype was updated a final time before the next patient was brought in for testing. I was in charge of making the prototype design updates during our user-testing sessions.

The following wireframes demonstrate the changes that were made based on patient feedback:

  • App Home Screen Missed Injection (Patient 1)

  • App Home Screen Missed Injection (Patient 4)

  • Calendar (Patient 1)

  • Calendar (Patient 5)

  • Injection Preparation (Patient 2)

  • Injection Preparation (Patient 5)

OUTCOME

The user-testing sessions proved valuable to the client and Intouch teams. We took the findings from the user-testing sessions to create final wireframes then wrote detailed functionality notes for each screen within the app. Assets were handed off to the client’s development agency. The app was developed and launched in December 2017 as version 3.0.

  • Home Screen/Injection

  • Calendar

  • Symptoms